Imagine you’re in an important meeting on Zoom and all of a sudden your Asus laptop camera has stopped working. You’ve done everything to fix the Camera but still, it’s not working.
This is Carol’s story that she has shared on Microsoft’s community. If your Asus laptop camera not working as well, then follow our tips and tricks to fix it.
How to Fix Asus laptop camera is not working
Please refer to the following steps to solve camera problems:
To Enable the Camera Press the Hotkey
If you find the camera in the laptop has a problem please make sure you have enabled the camera first.
By pressing Fn + F10 simultaneously, you can enable your Asus camera before the troubleshooting steps.
Make sure the desktop displays a “Camera On” notification. Different models may have different hotkey functions.
You may also like to read: My Laptop Won’t Turn on but the Power Light is on Windows 10
Turn On Apps Permission
First, you can turn on app permissions for your camera in Windows 10. To do that follow the process:
Step-1: Click on [Start] button, then select [Settings]
Step-2: Then, select [Privacy]
Step-3: Click [Camera], and turn on [Allow access to the camera on this device].
Step-4: Scroll down and turn on camera access for the apps you want.
BIOS Update
Updating the BIOS firmware also improves your system stability. You can download the file from MyASUS or from Asus’ official site.
How to search and download from MyASUS?
Step-1: Input MyASUS in the Windows search bar, then click [MyASUS]
Step-2: Select Customer Support
Step-3: Select Live Update
Step-4: Select Latest Update
Step-5: Then click the download icon to download BIOS.
If the Live Update option doesn’t appear on the customer support page, it means the model doesn’t support the software download in MyASUS.
Search and Download from the ASUS Official Site
Please search and download BIOS from the Asus Official site by following the steps below:
Step-1: Visit the ASUS Official site and select support from the top.
Step-2: Enter the model name in the search bar but don’t include “ASUS” in your search.
Step-3: Find your model in the drop-down menu and select it.
Step-4: Confirm the model name and click “Okay”. And you will be automatically guided to the support page of your device.
Step-5: Select Driver & Utility
Step-6: Choose the BIOS & FIRMWARE
Step-7: Find the correct file below and click the Download button.
As for some products you need to select either CPU or BIOS model name before you enter the download page.
Perform a Repair Upgrade
You may need to perform a Repair Upgrade if the problem persists. In case there are any corrupted system files, it will repair and replace them. Follow the process to perform a repair upgrade:
Step-1: From the Microsoft website, download the Media Creation Tool.
Step-2: Run the downloaded file (MediaCreationTool.exe)
Step-3: Select “Upgrade this PC now”.
Step-4: Choose “Keep personal files and apps”.
Step-5: Let it install properly, and after the installation restart your laptop.